This introductory post kicks off a new series on how to improve alignment among teams within an organization, and is linked here by permission of the author. Read Alignment Across Product Teams on Learning to Be!
About the author: Dev Gupta, MBA, PMP, CSM, ACC — After spending a few years implementing enterprise software with SAP, Dev Gupta realized that software automation and process redesign reach full benefits when executed by people who are performing at their peak capabilities. Programs that seek efficiency, innovation, cost savings and improved quality are dependent on a foundation of team members who are open to change, cultures, communication styles and personalities.
Through her work at global corporations, Dev has collaborated with colleagues and clients in Germany, UK, India, Japan, Romania, Australia, China, and Canada. She appreciates learning about different cultures and finding the common thread in people. This lead Dev to complete her coaching certification and draw upon change management methods. Her experience centers on process work, project management, software implementation for a variety of industries, like high-tech, medical devices, pharma, and consumer products.
Dev has a BS in Computer Science from Rivier College and an MBA from Babson, where she focused on entrepreneurship and marketing. She achieved her Project Management Professional certification (PMP) in 2012, completed her International Coach Federation (ICF) training in 2018 and became a certified Scrum Master (CSM) in 2019.